Our remote infrastructure management setup is managed out of a 24x7 secure and fully redundant facility in the National Capital Region of Delhi, the capital of India.
The facility is fully secure and has 24x7 multiple redundancies for network, power and all communication services and hardware. The facility is always manned by fully qualified engineers and system administrators to take care of any requirements that may arise at any time of day or night.
We are already providing 24x7 monitoring support to various mission critical application providers in US and Europe including Financial and Trading Platforms, Communication Servers etc.
Our team provides continuous, 24x7 availability and performance monitoring of your servers and IT environment. We provide monitoring of various hardware and software based on pre-defined metrics. Our remote monitoring teams notify the customer or designated personnel whenever events defined by the customer are detected.
Our remote monitoring service helps to maximize performance, significantly enhance service levels and immediately reduce downtime.
Our remote infrastructure management services include proactive problem identification and resolution. We undertake periodic audit and maintenance of various components being managed by us and apply security, upgrades or patches as required to ensure maximum uptime.
We have in house expertise for managing all web servers, email servers, firewalls and proxy servers across all variants of Unix and Linux.
I am very happy with Dimension India for their excellent service, responsiveness and subject matter expertise...
Jeff Wilkins, USA